Saudi-Arabic Voice AI
Every call answered.
In your customer's dialect.
Basher answers your calls at peak hour and after hours — in Gulf, Levantine or formal Arabic — and hands over to your team at the right moment. So your customer never hears ringing and books with someone else.
Transcript of a real call on Basher's public demo line: a caller books a dental appointment at a clinic. Basher: Peace be upon you, and welcome to Reem Clinics. I'm the AI assistant, and this call is recorded for quality. Before we start: this is a demonstration line from Basher AI — the clinic is fictional, no real booking is made and no message is sent. How can I help you today? Caller: Peace be upon you. I'd like to book a dental appointment on Thursday afternoon, if possible. Basher: And upon you peace — of course. Dental appointments on Thursday afternoon are available. Which suits you better, four or half past four? Caller: Half past four is fine. My name is Noura Al-Otaibi, and my mobile is 0501234567. Basher: Right — so a dental appointment on Thursday at half past four in the afternoon, under the name Noura Al-Otaibi. Is that correct? Caller: Yes, please confirm it. Basher: Done — I've registered it for you as a trial only. This is a demonstration line: no real booking is made and no message is sent. At a real clinic, the WhatsApp confirmation would come from their own system. Caller: Great, thank you. Goodbye. Basher: You're welcome — goodbye.
Translated from the Arabic. Press play to hear the original.
400ms is our release gate for reply speed — no build that misses it ships.Measured on synthetic turns before every release, not yet on a carrier line. Live-line figures will be published from the pilot.
Reem Clinics is fictional. No appointment is booked and no message is sent: the agent says it registers a booking because that is the flow being shown, not because a calendar or WhatsApp is connected. A real booking needs your calendar integration, and the confirmation comes from it.
A real call on Basher's public demo line, recorded on 6 September 2026 and left unedited. The caller's lines were pre-recorded; every reply is Basher's, live. Talk to the same agent above.
The missed-call economy
Your busiest hour is your most expensive one.
Reception answers what it can. Everyone else hears ringing — and books with whoever picks up. Voicemail is where Saudi customers politely give up.
One platform, end to end
From first ring to full picture.
Agents in minutes
Start from Saudi-vertical templates or build from scratch. Personality, voice, languages, guardrails — all yours to shape, no code required.
Reem
Clinic reception
Gulf ArabicWorkflows you can see
Draw the conversation: booking, triage, transfers, API calls. On our own call engine, what you see on the canvas is what runs on the line. On the hosted route, the conversation runs as instructions, and before publishing you see exactly what each API step will send — an API step that cannot be sent as drawn is refused, never reshaped in silence.
Answers from your documents
Upload PDFs, docs and FAQs. Basher answers from your source of truth and says so when it doesn't know.
“Is a cleaning covered by my insurance?”
Services guide
And when the answer isn't in your documents, it says so — it doesn't invent one.
Every second accounted for
Live calls, outcomes, costs and latency in one place — measured on the same pipeline your callers experience.
ACROSS THE DAY
OUTCOMES
Resolved
ANSWER TIME
inside budgetHow it works
Three steps to a voice on the line.
- 01
Shape the agent
Pick a template, set the voice and the rules of engagement.
- 02
Draw the flow
Booking, questions, escalation — drag the conversation into place and test it on canvas.
- 03
Go live
Connect a number. Basher answers, your dashboard fills, your team keeps the exceptions.
Arabic first — not translated later
Built for the way the Gulf actually speaks.
It greets a Gulf caller in Gulf Arabic, matches a Levantine caller word for word, and rises to formal Arabic when the moment calls for it — English included. Before every release we check the shape of our Arabic test corpus across the three dialects; native-speaker evaluation is still to come.
Gulf
Basher's actual voice
Sample greeting
“Hala wallah! Hayyak, wish agdar akhdimak?” — a Gulf welcome: “most welcome — how can I help you?”
Levantine
Basher's actual voice
Sample greeting
“Ahlein fik! Kif fiyyi sa‘dak il-yom?” — a Levantine welcome: “hello! how can I help you today?”
Modern Standard
Basher's actual voice
Sample greeting
“Ahlan wa sahlan bikum. Kayfa yumkinuni musa‘adatukum?” — formal Arabic: “welcome — how may I assist you?”
Our promises to you
The numbers we hold ourselves to.
reply-speed release gate, measured on synthetic turns
your data is yours alone — never visible to another customer
dialects it speaks and matches: Gulf, Levantine and formal Arabic
answering, with human escalation rules you define
Automated checks enforce these numbers before every release — they are not marketing estimates. Where a number is still being proven in production, we say so.
Trust, engineered
Serious about Saudi data.
Your customers' data stays yours — isolated from everyone else, and processed in line with Saudi PDPL. And we don't just promise it: automated checks verify the isolation on every update, secrets stay encrypted, and guardrails keep the agent on the topics you allow — documented honestly, including what's still on our roadmap.
Read the security posture